Frequently Asked Questions
How do I apply for installments?
Add an eligible device to your cart, complete the eligibility questions, upload the required documents, and submit the order.
Is approval immediate?
No. Every application is reviewed before approval, and the team may contact you for clarification or updated documents.
Can I change the installment period?
Some products allow custom periods. Available options appear during checkout.
How do I track my order?
A customer account is created automatically for first-time customers. Use the provided phone number and password to sign in.
Is online payment available?
The current workflow records payments through approved offline methods. Available instructions are provided by the team.
